About Exact Field Service Q
Working in the field without an internet connection? The Exact Field Service Q app makes it possible for service engineers to fully manage their service activities even without an internet connection. Give your field...
Working in the field without an internet connection?
The Exact Field Service Q app makes it possible for service engineers to fully manage their service activities even without an internet connection. Give your field service engineers mobile access to all relevant information they need.
This app is part of the Exact Service Management solution.
With the Exact Field Service Q app, service engineers have all work order information, customer service history, documents, service parts info, manuals etc. available in the field. They do not need to have an internet connection when registering their work. All they need to do is upload their work to Exact Synergy Enterprise when they have that internet connection.
Key features:
• Working without an internet connection
• Overview of planned service activities
• Navigation to service address to optimize travel time
• All information in hand for each service activity
• Register the actual hours spent and materials used
• View configuration details
• Link pictures to the service activity
• Have the customer sign off on service activities
• The service report including customer signature stored as PDF
• E-mail service slip to the customer
• The signed service order is ready for approval and the service activity can be invoiced if all service orders are signed
• With an internet connection view service history, repairs, warranties and more of the service configuration
• With an internet connection insight into detailed parts documentation leading to high first time fix rate and best possible service
Requirements:
• The Exact Field Service Q app is available as of Exact Synergy Enterprise Product Update 256 and Exact Globe Next Product Update 411.
• As a user you need to have a service engineer role.
• Android 4.0 or above
Previous Versions
Here you can find the changelog of Exact Field Service Q since it was posted on our website on 2016-12-29 11:42:55.
The latest version is 1.3.4 and it was updated on 2024-04-19 23:56:55. See below the changes in each version.
Exact Field Service Q version 1.3.4
Updated At: 2019-12-13
Changes: Viewing and editing remarks did not always work correctly. This has been solved.
Exact Field Service Q version 1.3.3
Updated At: 2019-02-18
Changes: We improved the search options when adding or editing material lines.
Exact Field Service Q version 1.0.1
Updated At: 2016-12-09
Changes: - Editing an existing hour line did not show dates and could crash the App. This has been solved.,- The planned hour line is now also shown in the list of hours and materials on the device preview.,- The device preview now has more space for the number of used materials.,- The service list is now updated correctly after the date of a planned hour line has changed.,- After adding a divisible material line, the service order did not show the correct number. This has been solved.
Disclaimer
Official Google Play Link
We do not host Exact Field Service Q on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
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